Visa, MasterCard and American Express Card payments are processed through an online payment gateway system. You need not worry about your card information falling into the wrong hands because your bank will authorize the card transaction directly without any information passing through us. In approximately 25-30 seconds (depending on your internet connection) your bank will issue, using the online payment gateway, an authorization code and confirmation of completion of transaction.
Hotels Hostel, as a Verisign Certified Site, uses the latest 128-bit encryption technology and other sophisticated methods to protect your credit card information. You can book your product using SSL encryption (the internet standard for secure transactions). In fact, transacting online with a credit card at the website is even safer than using a credit card at a restaurant because we do not retain your credit card information. You can be assured that Hotels Hostel offers you the highest standards of security currently available on the internet so as to ensure that your shopping experience is private, safe, and secure.
If the payment on the credit card is declined for some reason, alternate payment instructions must be received by Hotels Hostel 72 hours prior to the time of departure; else, the order is liable to be canceled.
If you have an account with any bank, then you can pay for your order through the respective bank's net banking options and the amount will be automatically debited from your account. Hotels Hostel.com processes payments through an online gateway system which enables safe and secure transactions.
You should not take any action based on information on the Website until you have received a confirmation of your transaction. In case of confirmations to be received by email, if you do not receive a confirmation of your purchase/transaction within the stipulated time period, first look into your "spam" or "junk" folder to verify that it has not been misdirected, and if still not found, please contact our call center.
While accessing, using, browsing, or making a booking through hotelshostel.com, users have to accept that they are agreed to the terms and conditions of our portal. In case of any violation reserve all the rights for taking any legal actions against them.
The price, which we offer on HotelsHostel.com, is generally includes accommodation charges, taxes (unless specified otherwise) and in special cases some meals (Breakfast /Lunch / Dinner). It never comprises any personal expense or other additional charges like telephone calls, personal-man services, entrance fees of any monuments and bar charges, etc.
You have the legal authority to create an obligatory legal requirement and enter into these Terms of Use. You will use this site as per its Terms of Use. You will use the website only to make lawful bookings for you or another person for whom you are officially approved to do these kinds of bookings. You will also inform other persons about the Terms and Conditions of the website you will provide accurate information about every official document and other important details like name and DOB to the site in case of planning a trip with it. In case of any error or mistake in the process of information, you will be solely responsible for the same. All information provided by you to this site should be accurate, updated, and complete, If you have an account on this site, you are advised to secure it with your login details, including login ID and password. You will be entirely responsible for any use or misuse of your account.HotelsHostel reserves the right to deny access to its Website to anyone, at any time without any notice and for any reason, including, but not restricted to, for the violation of its Terms of Use.
The total price displayed on the site includes all applicable government taxes. In case of an increase in the fare in the issuance of the Air ticket, due to airlines, a miscalculation in the amount due to server error, and from the bank's payment gateway issue then HotelsHostel reserves the right to cancel the ticket and forfeit the amount received as Cancellation Charges. The difference of amount should be paid to HotelsHostel.com after the communication from HotelsHostel to avoid any discomfort. You are required to pay the entire amount prior to the confirmation of your booking. To get an infant’s ticket issued, the age of the infant must be below 2 yrs and make sure that they have valid proof-of-age documents when they re-checking in, and remember that the infant must be accompanied by an adult at least 18 years old. You can book no more than one infant per adult. To avail infant fares; the infant must be under 24 months of age throughout the entire itinerary that you’re booking. If the age of infant is 24 months or above then you need to book a separate booking as a child.To get any child ticket issued, the age of child must in between 2-12 years and make sure that they have valid proof-of-age documents when they re checking in, and remember that the child must be accompanied by an adult at least 18 years old All the tickets/bookings issued to the customer shall additionally be governed under the terms and conditions as laid out by the respective Airlines/Supplier. Company is not responsible for any delay or cancellation of flights from airline's end.If ticket is cancelled directly from the airlines web site , office or call centre , customer needs to inform HotelsHostel.com for the refund to be processed. Please note that HotelsHostel.com do not get any alert from airlines directly.
You can cancel your booking before 24 hours of check-in after that you are not allowed to cancel your booking. In the case of airline tickets, Hotels Hostel charges a service fee on all domestic airline bookings. In case of cancellation of the ticket, this fee is non-refundable and you will get a refund of the remaining amount.
