You can cancel your booking before 24 hours of checkin after that you are not allowed to cancel your booking.
HotelsHostel will process the refund only after getting cancellation request/claim from the customer through my booking section or email. Refund against the cancellation of booking will be credited directly in customers mode of payment.
Also, 15% of your total amount will be charged as service charges and after this deduction, the rest of amount will be refunded to you.
HotelsHostel will process refund within 72 only after receiving it from receiving request. Due to Banking Procedures, Refund in credit cards may take duration of 72 hours while it may take 7 days in case of net banking transactions.
